THE PROCESS

Build Your Wishlist

Once you've finalized you're selections, add each item to your cart. Click check out and fill our 'request a quote' form. Submit the form. We will then send you a proposal/contract via email within 48hrs.

1.

Make A Payment

After proposal/contract has been reviewed and signed by renter an invoice will be sent via email. Pay a 50% deposit. This will reserve your rental items. Two weeks before event date the final payment for your rental is due.

2.

Receiving your Rentals

Your event date is finally here! We are excited and ready for you to receive your lux items. We will deliver the rental items to the event location if you choose delivery using our white glove delivery service. If you chose pick up, you may pick up the items at Lux Seats Four Us warehouse.

3.

Returning your Rentals

If the items were delivered to you, we will come back and pick up the items after your event is over. If you picked up at our warehouse, items should be brought back to Lux Seats Four Us warehouse.

4.

VIEW LUX COLLECTION

ATHREE ELITE EVENTS

Is there a minimum amount to be able to rent from Lux Seats Four Us?

No there is not a minimum to rent from us. There is a minimum for us to deliver your rental items. Our minimum is $250. If your rental items do not meet this price, you must pick up items from our warehouse using a suitable vehicle. Some items such as our bounce castles and acrylic tables do require delivery by a Lux Seats Four Us team member and the delivery fee is already included in price, if items are ordered by themselves.
What is Lux Seats Four Us cancellation policy?

Deposit is 50% of rental and is non refundable. If client needs to cancel, deposit will go towards a future rental which is good for up to one year. If client cancels 72 hours or less of event date, deposit and final balance will be forfeited.
Is there a delivery fee?

Yes, our delivery fee begins at $75 for up to 20 miles outside our warehouse address, any additional mileage will incur additional delivery fees. We can provide an actual delivery fee when an exact address is provided. WE OFFER GROUND FLOOR & EASY ACCESS DELIVERY IN YOUR INITIAL DELIVERY FEE. *IF YOUR DELIVERY REQUIRES ELEVATOR, MULTIPLE STAIRS, LONG WALK, ect., PLEASE INFORM US IN THE ADDITIONAL INFO SECTION WHEN FILLING OUT OUR REQUEST A QUOTE FORM. *ANY DELIVERY THAT MAY BE OUTSIDE OF AN EASY ACCESS DELIVERY WILL INCUR ADDITIONAL FEES. SETTING UP RENTAL ITEMS AT EVENT VENUE IS NOT INCLUDED IN DELIVERY FEE. WE WILL DROP ITEMS AT EVENT VENUE AND HAVE SOMEONE SIGN FOR RECEIVING THE ITEMS. IF SETUP IS NEEDED, IT BEGINS AT $50 DEPENDING ON THE NUMBER OF ITEMS NEEDING TO BE SET UP.
If my rental items are being delivered, does Lux Seats Four Us set up the items as well?

SETTING UP RENTAL ITEMS AT EVENT VENUE IS NOT INCLUDED IN DELIVERY FEE. WE WILL DROP ITEMS AT EVENT VENUE AND HAVE SOMEONE SIGN FOR RECEIVING THE ITEMS. *IF SETUP IS NEEDED, IT BEGINS AT $50 DEPENDING ON THE NUMBER OF ITEMS NEEDING TO BE SET UP. SOME ITEMS FOR EXAMPLE ACRYLIC TABLES, ADULT GLASS TABLES, AND BOUNCE CASTLES, ect., ARE REQUIRED TO BE SET UP BY A 'LUX SEATS FOUR US' TEAM MEMBER. THIS FEE IS ALREADY INCLUDED IN THE RENTAL PRICE OF THE ITEM.
How far in advance can I place an order?

There is no limit in how far in advance you can place a request for a quote to reserve our rental items. Please be deposit ready when submitting a quote request. If you have an event coming up and you have your date locked, you can book with us. We highly recommend that you book as early as possible as rentals are reserved only on a first come first serve basis.
Do you have to have your event’s address or time at the time of booking?

You do not have to have your event's address or event time at the time of booking. We do need you to provide this detail at least two weeks prior to the event date.
How long is the rental period?

Each quote that we create is for same day rental delivery and pick up, or same day pick up and return. If you need to rent our items for additional days, please let us know and we will gladly update your quote.
Does Lux Seats Four Us provide event styling and event planning services.

Yes we do. Our sister company ATHREE Elite Events is a full event planning company. Please visit www.a3eliteevents.com for more info. We do offer a special discount if you decide to use our event planning services as well.

Any Additional Questions Do Not Hesitate To Contact Us!

We are here to make your rental process a breeze!